Warranty

Thank you for purchasing A-One Kitchen Cabinets.

A-One Kitchen Cabinets guarantees all materials and workmanship in our cabinetry, to be free of defects for one year at the initial site of installation.

A lifetime warranty covers metal drawer glides and door hinges supplied in A-One Kitchen Cabinets.

A-One Kitchen Cabinets’ obligation is on defective components and those other components integrally associated with it.

Handles, countertops, accessories, and other items supplied by A-One Kitchen Cabinets but manufactured by other suppliers, are covered for a period of one year.

All goods must be inspected upon receipt. Freight damage is the receiver’s responsibility and must be noted on the carrier’s bill of lading. 

Warranty claims for damaged goods must be made within 5 days of receipt of item and prior to installation.

If our product is found to be defective, the defective part will be repaired or replaced free of charge, at the discretion of an authorized A-One Kitchen Cabinets’ representative. Warranty applies to the repair or replacement of the defective product, and may not cover expenses incurred in the shipment, removal or installation of the product.

Warranty coverage begins at the date of invoice, however does not come into effect until all product is paid for in full.

Damages due to misuse, abuse, improper storage, handling or cleaning, are the responsibility of the purchaser. This warranty becomes null and void if cabinets are altered in any way. Improper installation of supply only cabinets will not be covered by warranty.

Natural woods will vary in colour and characteristics. Warranty does not cover reasonable wood grain and colour variations nor products purchased without a finish.

Colour changes of wood due to sunlight, household cleaners, smoke and other environmental conditions may be apparent over time, as these changes are customary for wood. Replacement or add on parts may not match the original cabinetry due to these changes, however over time should match more closely to original cabinetry. These colour deviations are not eligible for warranty.

Replacement parts are subject to availability, and therefore warranty replacement parts may differ somewhat from the original parts. 

This includes door styles, finishes and other parts used in A-One Kitchen Cabinets’ products.

A tolerance of 1/8th” is acceptable in cabinet width. This allows for the different types of finished end material used in cabinet production. Adequate filler space must be allowed for when installing cabinets.

A tolerance of 3/16” in door warping (corner to corner) will be considered to be acceptable and will not be grounds for replacement.

There is no warranty coverage for warping, cracking or shrinking of doors resulting from inappropriate humidity levels (relative humidity of 40% – 50% should be maintained throughout the year).